Conflict management in preschool educational institutio

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Description

Introduction 3
1. Theoretical aspects of conflict management in preschool educational institution (DOW) 7
1.1. The concept of conflict and conflict management 7
1.2. Types of conflict in DOU 29
1.3. Mediation as a technology of conflict management 35
2. Analysis of conflict management in DOE on example GBDOU kindergarten № 16 of the Kalinin district of St. Petersburg 48
2.1. General characteristics of the DOE 48
2.2. Analysis of the practice of conflict management in GBDOU kindergarten № 16 of the Kalinin district of St. Petersburg 53
3. Development of measures aimed at implementation of technologies of mediation in the practice of conflict management in GBDOU kindergarten № 16 of the Kalinin district of St. Petersburg 70
3.1. The organization of training of educators in the basics of mediation 70
3.2. Create school mediation center 76
3.3. The use of technology mediation in work with parents 79
Conclusion 86
Bibliography 88
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Additional information

Object of research: conflict management.
The subject of the research: mediation as a technology of control con-conflicts.
The purpose of the study: development of measures for improving conflict management in DOE on the basis of mediation.
Hypothesis: mediation can be an effective method of conflict management in DOE if:
- to create in the DOE center for mediation,
- the number of mediators included both teachers and parents
- at the initial stage to rally the team of mediators, conducting role – playing and business games.

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