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Crib on Conflict and lecture notes
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Suitable for all universities !!!
Lectures includes 107 questions, the volume of 1-2 pages. Made textbooks 2009-2010.
Crib is made of lecture notes, double-sided, measuring 4.5 x 7.5 cm (easily fits into the palm).
TABLE OF CONTENTS
1. Methods of data collection about CONFLICTOLOGY
2. The definition of "conflict"
3. OBJECTIVES CONFLICTOLOGY
4. MAKING HISTORY CONFLICTOLOGY as a science
5. Conflict Studies in modern times
6. FORMATION OF NATIONAL SCHOOLS CONFLICTOLOGY
7. PRACTICAL KNOWLEDGE AS A SOURCE OF IDEAS conflictological
8. Conflict Studies in pedagogy and psychology
9. NATURE OF SOCIAL CONFLICT
10. The parties to the conflict
11. FUNCTIONS OF CONFLICT
12. OBJECT AND BORDER CONFLICT
13. FORMS OF CONFLICT
14. CLASSIFICATION OF CONFLICTS depending on the subject, objectives, and direction CONSEQUENCES
15. CRITERIA FOR CLASSIFICATION OF CONFLICTS
16. TYPES OF CONFLICTS IN VIEW OF MOTIVATION AND CONFLICT SITUATIONS subjective perception
17. HUMAN FACTORS IN CONFLICT AND FEATURES OF ITS PERCEPTION
18. OSNOVNYETIPY conflicting personalities
19. TYPES OF SECONDARY KONFLIKGNYH PERSONS
20. Typical behavior in conflict situations
21. Specifications Style behavior in the conflict
22. Classification of behavior in the conflict and its features KILMENA R. and K. THOMAS
23. communication functions. COMMUNICATION STYLES COMMUNICATION
24. Types of communication and channels
25. COMMUNICATION AS A SOURCE OF CONFLICT
26. MECHANISM distorted information
27. THE PROBLEM OF CHOICE OF COMMUNICATION CHANNEL
28. The decision-making in conflict situations
29. communication barriers
30. Communication as a feedback process. ESTABLISHING COMMUNICATION CHANNELS
31. escalation, de-escalation, blind spots CONFLICT
32. KEY PERIODS AND PHASES IN THE DEVELOPMENT OF CONFLICT
33. Outer Planes escalation of conflicts
34. DYNAMICS OF DIFFERENT TYPES OF CONFLICT
35. Management and Resolution
36. The principles of modern management and their role in conflict prevention
37. CARE OF CONFLICT (TACTICS avoid conflicts) and methods of use FORCE
38. TACTICS concessions and compromises
39. Positive conflict resolution
40. intrapersonal and structural methods of conflict management
41. HISTORY OF MEDIATION AND FEATURES OF ITS USE
42. Formal and informal mediation, and especially its USE
43. THIRD PARTY CONCEPT in conflict resolution
44. FACTORS AND PERFORMANCE participation of third parties to the conflict
45. TACTICS AND TECHNOLOGY COOPERATION WITH MEDIATOR opponent during negotiations
46. \u200b\u200bThe activity of the head to resolve conflicts
47. The approach to understanding the role of leader in conflict resolution
48. PREPARATION AND CONDUCT OF NEGOTIATIONS
49. CHALLENGES OF NEGOTIATIONS, RULES OF CONDUCT AND THE ROLE OF THE PARTICIPANTS IN THE NEGOTIATION PROCESS
50. The main phase PROCEDURES KEY PRINCIPLES OF NEGOTIATIONS
51. STAGE OF NEGOTIATIONS
52. behavior when negotiating
53. PSYCHOLOGICAL ASPECTS OF NEGOTIATING
54. METHODS OF NEGOTIATIONS VVDENIYA
55. actions that are typical to begin negotiations
56. The ability to bargain as a means to AIMS NEGOTIATIONS
57. tactics and tricks in negotiations
58. NATIONAL negotiating style
59. FEATURES OF CONDUCT AT negotiations with foreign partners
60. The qualities necessary for VVDENIYA NEGOTIATIONS
Additional information
61. INFLUENCE personal qualities to negotiate
62. gesture open, suspicious and Reflections
63. The gestures and postures PROTECTION
64. TOUCH and a handshake means of nonverbal VVDENIYA AS NEGOTIATIONS
65. The gestures and postures DOUBT, unwillingness to listen
66. VARIETY most popular GESTURES
67. VISUAL CONTACT IN CONFLICT
68. PROKSIMICHESKOE POVVDENIE in conflict situations
69. FEATURES OF FORECASTING AND PREVENTION OF CONFLICTS
70. The objective conditions for conflict prevention, organizational and management factors
71. Socially-psychological conditions CONFLICT PREVENTION
72. CHANGE YOUR ATTITUDE TO THE SITUATION AND BEHAVIOUR IN IT
73. The methods and techniques IMPACT ON OPPONENT
74. Psychology of constructive criticism
75. SOCIAL AND PSYCHOLOGICAL TRAINING AS A METHOD psychocorrection conflict behavior
76. METHODS psychocorrection conflict behavior
77. optimal management decisions AS A CONDITION OF CONFLICT PREVENTION
78. The basic psychological incompetence CONFLICT SOLUTIONS
79. EVALUATION OF COMPETENT activity as a condition of conflict prevention
80. Conflict prevention COMPETENT estimation
81. The approach to understanding VNUGRILICHNOSTNOGO CONFLICT
82. The characteristics of the VNUGRILICHNOSTNOGO CONFLICT EXPERIENCE
83. The personal problems and suicidal behavior RIGHTS
84. The conditions of the prevention of intrapersonal conflicts. FACTORS AND FEATURES OF PERMITS
85. The objective reasons for the conflict between managers and subordinates
86. The subjective causes of conflict and conflict prevention VERTICAL
87. CONDUCT leader in collectives
88. The conflict between the students in the school
89. The kinds of conflicts between teachers and students
90. FEATURES OF TEACHING AND MANAGEMENT OF CONFLICT
91. In information warfare CONFLICT
92. CONFLICTS IN THE MODERN WORLD. Features contemporary conflicts and approaches to their resolution
93. The mechanism of occurrence of intergroup conflicts
94. FUNCTIONS AND FORMS OF LABOR CONFLICT SETTLEMENT OF CONFLICT
95. WARNING labor conflicts
96. CHARACTERISTICS OF ETHNIC CONFLICTS
97. The main ways and principles for resolving the ethnic conflict
98. POLITICAL CONFLICTS AND THEIR FEATURES IN MODERN SOCIETY
99 ways to prevent domestic conflict
100. STRENGTHENING THE ROLE OF MEDIA IN MODERN CONFLICT
101. PUBLIC RELATIONS IN THE CONFLICT
102. FACTOR CNN
103. CONFLICTS IN RUSSIA AND THE CIS
104. The post-Soviet conflicts and problems of their SETTLEMENT
105. PROCEDURES certain level of conflict VNUGRILICHNOSTNOY
106. TESTS IN THE DETERMINATION OF HUMAN conflict
107 OBSERVATION AND STUDY sociometry as a method of interpersonal conflicts in a social group
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